sL
sune L
1 reviews | Active since Aug 2012
28 Nov 2018, 09:46
bad account management
why does FNB say my Revolving Loan and Personal loan is in arrears??? i has never been in arrears and now they say it was in arrears when started with debt review???? what is going on??????? They say my Personal loan is R 962.37 in arrears and my Revolving loan is R 1481.15 in arrears?????????????????????
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FNB (First National Bank)'s replyOfficial
28 Nov 2018, 10:12Dear @sune89
We are sorry that you are not having a great experience with us. Please allow us to investigate your client profile for context and a dedicated manager will be in contact with you within the next business day.
Please escalate future complaints and enquiries to ***
We also encourage our clients to utilise the online client portal Smartcents, but logging in on www.smartcents.co.za to view your accounts, payment and overall debt counselling information. You can also liaise directly via this platform with a Relationship Manager.
Regards
The DebtBusters Team
We are sorry that you are not having a great experience with us. Please allow us to investigate your client profile for context and a dedicated manager will be in contact with you within the next business day.
Please escalate future complaints and enquiries to ***
We also encourage our clients to utilise the online client portal Smartcents, but logging in on www.smartcents.co.za to view your accounts, payment and overall debt counselling information. You can also liaise directly via this platform with a Relationship Manager.
Regards
The DebtBusters Team
FNB (First National Bank)'s reply28 Nov 2018, 10:12
Official
Dear @sune89
We are sorry that you are not having a great experience with us. Please allow us to investigate your client profile for context and a dedicated manager will be in contact with you within the next business day.
Please escalate future complaints and enquiries to ***
We also encourage our clients to utilise the online client portal Smartcents, but logging in on www.smartcents.co.za to view your accounts, payment and overall debt counselling information. You can also liaise directly via this platform with a Relationship Manager.
Regards
The DebtBusters Team
We are sorry that you are not having a great experience with us. Please allow us to investigate your client profile for context and a dedicated manager will be in contact with you within the next business day.
Please escalate future complaints and enquiries to ***
We also encourage our clients to utilise the online client portal Smartcents, but logging in on www.smartcents.co.za to view your accounts, payment and overall debt counselling information. You can also liaise directly via this platform with a Relationship Manager.
Regards
The DebtBusters Team