SB
Sune B
1 reviews | Active since Feb 2017
27 Nov 2018, 10:06
BAD
My card was ****** on the 17th November, I canceled my card and got a new one. On the 23rd my old card that was supposed to be canceled was swipe and yesterday When I phoned, they have reported the case and it will take 3-5 working days and then a investigator will phone me and explain why this NORMALLY happens!!! SO ITS NORMAL TO CANCEL YOUR CARD AND SOMEONE ELSE CAN STILL USE IT??? In the meantime my card in someones hands, and they use my card as they please Im going to close my account today and I will tell everybody NOT to bank with FNB
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
27 Nov 2018, 13:11Good Day Sune
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply27 Nov 2018, 13:11
Official
Good Day Sune
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***
Regards,
Client Experience Team
Tel number: ***