Bad

***Q this reference serve as a proof that I reported my problem and up until now it has not been resolved.

On Thursday I bought airtime through my ewallet account which had money however I never received the voucher or sms to that effect, money was deducted on the ewallet account on the day. The transaction happened on the 6th March 2025 and I reported the matter on the 7th of March 2025 after thinking there is maybe a delay to receive.

I have sent emails without success as it is taking long to refund me R30.00. After I have sent another email expressing my unhappiness I then received a reply to say my issue will be resolved in 7 to 10 days.

This is dissaponting from FNB