JG
Janine G

1 reviews | Active since Jun 2016

17 Jun 2016, 11:05

Back and forth with no help!

<p>Dear FNB</p> <p> </p> <p>Can I just tell you how annoying it is, that some stuff can only be done telephonically, and other stuff I need to go into the bank for. it is a **** waist of my time!!!!!!! they say I must call to change stuff, when I call they tell me I need to go into the bank, and then i go into the bank and they say i must call it in! I'm getting real sick of FNB as they send me back and forth like no one really wants to help me. ‪#‎FNB‬</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jun 2016, 11:23
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 943389.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: 087 ********** (option one)