1 reviews | Active since Mar 2018
BAAAAAD
A customer paid a amount into my account on the 18 March but still no funds in my account. I phoned the customers bank(absa) and fnb but nobody seems to care and help me. This is unacceptable
Good day Willem,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
Good day Willem,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,