AYANDA KLAAS - TERRIBLE SERVICE!!!!

<p>Our firm is attending to a deceased Estate matter.</p> <p> </p> <p>I have been requesting STATEMENTS from Ayanda Klaas (as she is the 1 attending to the matter) since October 2016, which is when our first instruction letter was submitted.</p> <p> </p> <p>Ayanda never answers her direct line! the call centre is not helpful at all! i requested to speak to Ayandas superior and was told that they cannot provid eme with this information and that i should leave a message for the team leader to call me. I AM STILL WAITING FOR THAT CALL!</p> <p> </p> <p>We never experience this type of service from any of the other banks!</p> <p> </p> <p> </p>