NB
Nicole B
1 reviews | Active since Nov 2019
04 Dec 2019, 12:19
Awful service
I give up with this bank really. First you mess around with my credit record. Now you have suspended my credit card after I've made payment. Knowing I have funds on the card but being told I'm declined in a busy shopping mall is really the last straw because of your inadequacy, I have opened up an account with Nedbank and will no longer be doing business with you. You have shown no rewards for loyalty and have just messed up my account. Pathetic!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Dec 2019, 14:38Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Dec 2019, 14:38
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***