AWFUL SERVICE

Horrible service from FNB! Clients are expected to simply wait while FNB follows processes to sort out their own ***** ups - which they repeat as its no consequence to them. I can only assume that my Portfolio is not worth enough to entitle me to a better service. That is why they were quite happy when I told them I would be closing my account after this. Fair warning to others that FNB will not value you as a client even after years of banking with them. Perhaps FNB feels confident that clients will simply put up because they are currently one of the big banks around They should be aware that if they continue like this, then damage to their banking brand will happen. Our banking field is expanding and it will be too late to woe customers back after treating them with disrespect