AT
Adriaan T

1 reviews | Active since Aug 2018

07 Aug 2018, 13:13

awful service

i am still waiting for a response of fnb been more than 2 months and still waiting for my device for repairs and no one has ever contact me but yet they very fast to take money from my account for this phone.i am switching to a other bank

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 13:46
Official

Good Day Adriaan Taljaard ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

AT
Adriaan T's update07 Aug 2018, 13:53
Reviewer Update
yeah i have revived many messages saying someone will get back to several emails and yet im still waiting