PB
Paul B
1 reviews | Active since Nov 2019
04 Nov 2019, 15:57
AWFUL SERVICE
I Have multiple personal and business accounts with FNB and have been experiencing terrible service over the past 12 months. Their call centres have multiple divisions and I just never am able to get transferred to the correct one. It is so bad that I have tried on different days and have ended up trying again and again in excess of 5 or 6 times then just giving up due to frustration. At this stage I am seriously considering switching to a different bank for all our accounts.
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Paul B's updateReviewer Update
14 Nov 2019, 16:38After a call on the same day from FNB from a very polite gentleman claiming that the correct person will call me to resolve my issue, there has been no further communication from FNB.
PB
Paul B's update14 Nov 2019, 16:38
Reviewer Update
After a call on the same day from FNB from a very polite gentleman claiming that the correct person will call me to resolve my issue, there has been no further communication from FNB.