Awesome service - FNB

My first experience with FNB was terrible. Poor service. Had to go into FNB Bank branch about 5 times and with endless calls to different departments to transfer my childrens TFSA from one bank into FNB. Had endless issues and was just about to call it quits when i complained on Hello Peter wrt the shoddy service. FNB listened to Hello Peter complaint and put me in contact with Johanna Makhubela. Johanna was receptive and did everything she could and more to resolve all my concerns, queries and requirements. What an awesome service and pleasure to work with this woman. FNB you have an awesome, awesome lady who is a true pleasure to work with. Keep her, train,promote her...but certainly dont get rid of her or lose her. Many many thanks Johanna. Many thanks Hello Peter for the platform to address these concerns of mine and to FNB for listening and doing something about me as a customer.