SE
STUART E

1 reviews | Active since Aug 2016

18 Aug 2016, 11:42

Awesome service delivery

<p>We have become to use to the phrase " I will call you back", which of course never happens.</p> <p>I spoke to Vogan from the Debt review department yesterday and he was a pleasure to speak to and really helpful when assisting me through a very stressful time. He said that he will discuss this with the powers that be and will call me back.</p> <p>And guess what, he called me back with good news as well.</p> <p>He is a real star and an asset to your business as you can hear that he cares for his clients.</p> <p>THANK YOU VERY MUCH</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2016, 11:54
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********