GM
Gugu M

1 reviews | Active since Jul 2019

23 Jul 2019, 15:44

Awesome service

Main Street Joburg. I came a month ago, i wanted to close my fnb account cause of the attitude i experienced on their branch in greenstone. However this young man convienced me to stay, and asked how best can he help. I was not interested at all, by hey the guy was so friendly, family type of chat. His name was Moclaren, i think on customer services, brand image he is the awesome!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2019, 08:34
Official
Good day Gugu Mabhena, 

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
 
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.
 
Regards

Hello Peter Complaints

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