RR
Ridwaan R

1 reviews | Active since Oct 2010

28 Jan 2015, 22:29

awesome customer service

thank you fnb for employing an individual such as Mr Reuben,<br> i was on the phone with him for some time, not once did he loose his cool and be rude (like many other call centre agents) he took his time and explained what i needed to know in detail.<br> i was really impressed about his knowlege on his field and eagerness to help me.<br> thanks again Mr reuben (and fnb as well)

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2015, 08:39
Official
Hello Ridwaan786,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.

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Kind Regards
Complaints Resolution
Melinda Duvenhage
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Tel Number: *** (Option One)