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groovy.garland groovy.garland
1 reviews | Active since May 2016
06 Jul 2019, 08:43
Aweful service from credit managers
Paid my revolving loan in full and requested for it to be closed. 1 month later and 5 calls to different consultants and it was not closed. They also further debited interest on a paid up loan. The credit managers dont actually work and the consultants dont actually care.
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FNB (First National Bank)'s replyOfficial
06 Jul 2019, 10:44Good day Pinky Dhaver,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 Jul 2019, 10:44
Official
Good day Pinky Dhaver,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***