ME
Mikha’il Ernest

1 reviews | Active since Jan 2018

03 Jan 2018, 14:18

Awaiting paid up letter 5 MONTHS!!!!!

Contacting FNB since September to provide my paid up letter - every single time someone at their call center insists they will send it within 24hours. To date I have received nothing!!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2018, 14:35
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)