TR
Thami R

1 reviews | Active since Jan 2014

15 May 2015, 13:27

awaiting cards

I app**** for two accounts credit card and cheque card with both cards I was told I am going to wait a maximum 3days for me to receive the card but I had to go there told and the consultants at Maponya mall told me I must wait till I get an SMS and it's inconveniencing me cause I was told wrong information from the consultants.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2015, 14:16
Official
Hello ThamiRapoo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 684381.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)