Avoid FNB Forex

<p>In June 2015 we bought Forex at FNB without a hitch.</p> <p>In November 2016 it was a different experience:</p> <p>1. The Forex is now handled at the general tellers so one has to stand and shout across the glass barriers where everyone in the queue can hear every word ( and know how much foreign cash you are carrying out)</p> <p>2.We had to go back to the bank when we discovered the money had not been loaded onto one Cash Passport. Fortunately we checked before we left.</p> <p>3. After the trip we went to redeem the unused funds. Although the bank closes at 2pm the tellers had already closed at 12 when we arrived.</p> <p>4.We tried again today only to be told that you can buy Forex on a Saturday but not redeem it !!!</p> <p> </p> <p>We have banked with FNB for many years but will DEFINITELY not be using their Forex service again.</p> <p>Colleen Hindson</p> <p> </p>