Avoid FNB CIPC Registrations at all costs !!!

Avoid trying to use FNB to register a new Company with CIPC at all costs. The turnaround time which they advertise is totally false. All started off well....I paid the fee and received documents which I had to sign and send back. This is where it all started. Approimately 1 week after sending in my documents I called the call centre only to hold on for about 10 minutes as they dont have enough staff to handle all the phone calls. I was then informed that they had not received my documents even after receiving an automated response from FNB thanking me for submitting the documents....I re emailed the documents immediately. Another week went by and i called again (same scenario) we have not received your documents.....I emailed them a third time and got the agent to hold on and confirm that they have received the docs. I was then infomed that my registration will be escalated and marked as urgent and will receive feedback with 48 hours. This too passed. I called today only to find out that nothing further has happened with my application, I even spoke to the supervisor "Lerato" who told me she will call me back. This too did not happen. FNB...you have my bank details as unfortunately all my accounts are with you......PLEASE REFUND THE MONEY I PAID FOR THIS SO CALLED SERVICE SO I CAN GET SOMEONE WHO KNOWS WHAT THEY ARE DOING TO REGISTER MY COMPANY........UTTERLY DISGUSTED IN THE SERVICE RECEIVED (IF THATS WHAT THEY CALL SERVICE) !!!!!!!!!!!!