Avoid FNB Business BANK go somewhere Else

We have Opened a NEW Business Account over the Phone.

This has been the worst decision we have made going with FNB!!

1. Received a call to verify everything and explained multiple times on the Call what we want 5 Directors, who need access. We Were told we will receive an Email with all that has been discussed, and we have to sign and email back.

2. Never received the document.

3. Another Director went to the Branch and was told only 1 director was loaded out of the 5

4. Back on the phone asking for the documents, at last received the documents, I paid the call

5. Received the Document and it is wrong, not what was agreed on the call

6. Call back at our cost again, to change the document.

7. Again not as discussed.

8. Again call them, at our cost.

9. To arrange Online Banking not at all the way they explained on the call!!!!!

10. Business enterprise gave me a call to Book and Appointment to set up the Online banking.

11. We got everything ready for the appointment, we were online and ready 10 minutes ahead of the meeting.

12. NO SHOW this BIG bank doesn't arrive for a meeting they arrange! Wasted 2 hours of our income generating time !!!!!!

13. After 15 minutes waiting on a Call at our cost we arrive at another call Center that is useless. No one knows anything.

14. Multiple Emails later.

15. We receive a call to say SORRY again the bank knows the words "We apology" very well.

16. Another 2 hours of our income generating time to accommodate FNB.

17. Our Account gets transfer to the Local Branch North rand road BOKSBURK

18. According to the Business manager all the Mandates are wrong.

19. The evening 00:00 they process a Card Replacement fee of R 130 without and authorization

20. Issued Card to who every they decided

21. Now I have to waste more of my time writing a complaint because they don't want to go and listen to their recordings, and do a proper investigation.

22. I have written 3 other complaints on the website and no response.

23. We have to beg the SERVICE provider to give us Service!!!

24. AVOID FNB go somewhere else