TV
Tobias V
1 reviews | Active since Nov 2010
11 Sept 2015, 15:36
Available funds disappear from balance.
I am not getting answers to the following question :<br> How come my surplus available funds disappear as soon as my monthly amount is paid <br> into my home loan by debit order ? For days now I cannot get an adequate <br> explanation out of anyone.
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FNB (First National Bank)'s replyOfficial
11 Sept 2015, 16:59Hello TobiasV,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 759243.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 759243.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Sept 2015, 16:59
Official
Hello TobiasV,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 759243.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 759243.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)