1 reviews | Active since Dec 2013
Authorizing payments
FNB is at it again. Why would FNB authorize and allow payment of R2000 from my account even if it’s on a 0.00 balance. I have no overdraft. I need FNB to refund my money reverse that payment. I sent in the debit order form and still haven’t received any fees back. Why should one go through so much with FNB. When you Call the Call Centre you get through to rude agents. I need this sorted out ASAP
Hello lungi1989,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello lungi1989,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)