1 reviews | Active since Dec 2013
Authorization of amount
Good day,
Kindly note that I have been speaking to Phil from your general enquirers in regards to my athourization that went of my account for R9300 and I only had R7700 in my account and he put the phone down in my ears.
How does FNB authorize that amount if I do not have an overdraft.
I’m at the branch right now and have been holding for 1hr waiting for Sphiwe to go get information.
All I need is my money, nothing else.
Kindly assist.
I need assistance.
Regards,
Lungile Nkosi
Good Day
Kindly be advised that you were advised that you have a tolerance limit on your card and you need to wait the turn around times for the dispute that was logged.
Winnie has contacted you and advised you accordingly along with her Manager.
We notice you have several complaints logged and every time you post a review a new Ref is generated which filters through the back of the Queue.
Kindly be advised there is a turn around time of 24-48 hours before this one gets acknowledged.
Please contact the Service desk should you have further inquires.
Kind Regards,
Hello Peter Team
Good Day
Kindly be advised that you were advised that you have a tolerance limit on your card and you need to wait the turn around times for the dispute that was logged.
Winnie has contacted you and advised you accordingly along with her Manager.
We notice you have several complaints logged and every time you post a review a new Ref is generated which filters through the back of the Queue.
Kindly be advised there is a turn around time of 24-48 hours before this one gets acknowledged.
Please contact the Service desk should you have further inquires.
Kind Regards,
Hello Peter Team