AN
Abednego N

1 reviews | Active since Aug 2014

29 Oct 2015, 13:29

AUCTIONED PROPERTY: B529 Nkonkoni Road Ngwelezana

I am one very disappointed and humiliated client, way back in 2007 or so I took a loan with FNB and something went wrong with their bond registration and I ended up in arrears which led to them selling the property on auction.<br> <br> This year I opened an account with them intending to do my bankin with them, onlt to trealize that the auctioned property apparently had a balance and I wasnt vtold about it to begin with and all of a sudden the lawyere wants me to make arrangements for the payments but that was not an option before they resolved to auctioning my house<br> <br> I need to know the following, was my house sold officially? How much was the arrears at the time, and how much was the balance? why was I not allowed the arrangements before the auction and only now?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2015, 13:46
Official
Hello Bheki kaMatthews,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.

The reference number is 800997.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)