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jacob D
1 reviews | Active since Jul 2015
10 Dec 2018, 11:24
Attitude is key to business
i spoke to a lady who assisted me on she was very rude and impatient , i opened an flexi Savings account money was deducted by the system on saturday of which i told that should i want to deposite i will with confusion of not understanding why money was deductied / i called FNB today now this lady gives me attitude then drops the phone on my ear and not explain cleary
verry bad service train your staff to respect clients
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FNB (First National Bank)'s replyOfficial
10 Dec 2018, 12:00Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Dec 2018, 12:00
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)