DD
Dineo D
1 reviews | Active since Sept 2019
09 Sept 2019, 16:02
ATTENTION: *****!!!
Very disappointed at how money just disappear in your clients bank accout without any trace or explanation. it has been 2 and half months doing ups and downs trying to recover my money. Shame on you FNB, you are failing us. I spoke with your employee Mrs Mgomezulu at Cara Glen shopping mall, to this day i am awaiting for her response. i further took my case to FNB mall of Africa, they said they will get back to me as they are conducting investigation. to this day i have not received any help.
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FNB (First National Bank)'s replyOfficial
09 Sept 2019, 16:45Good day Dineo Dikobo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Sept 2019, 16:45
Official
Good day Dineo Dikobo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***