1 reviews | Active since Jul 2016

19 Jul 2016, 13:18

Atrocious Service

<p>So on the 9th of July i rep**** to an email saying that i have already sent a dispute form. I sent this on the 5th of July requesting a refund .Its now the 19th and no one has gotten back to me. You people promote your Premier Fnb accounts but your service atrocious. My reference number is Dispute CRM: ********** ********** 7 [REF: ********** 4_ ********** 96]</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2016, 14:27
Official

Thank you for making contact with us.

This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: 966192

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)