1 reviews | Active since May 2017
ATM'S OUT OF SERVICE
I dont know whether you have absolute zero respect for us or that we do not feature in your client base but as a resident of soshanguve i am absolutely disgusted with the disrespect awarded to us by "south africas most innovative bank" for the umpteenth time FNB ATM's are either out of service or Limited service and i am talking about multiple ATM's. Its disheartening because unlike surbabian areas we really do need cash in hand to purchase some things.. something has to change guys we are not happy
Good day Itumeleng Mekwa
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Self Service Delivery who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Itumeleng Mekwa
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Self Service Delivery who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)