ES
Emily S
1 reviews | Active since Jun 2015
30 Jun 2015, 12:29
ATMS not working
All the Atms at the mall were not working. They all had a pop up message on the screen saying that the Atm was unavailable as the machine was still trying to connect to the network. This happens in the morning when everybody is in a rush. Totally unacceptable. It was worse enough that all the Atms at the mall were not working but the same thing happened at the nearest FNB at Hendrik Verwoed street. If it wasn't the pop up message, the Atm would go out of order as you used it. Others would take long to respond and then go out of order.....
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
30 Jun 2015, 14:16Hello Phat_B,
Good day Emily Seabela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713333.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good day Emily Seabela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713333.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jun 2015, 14:16
Official
Hello Phat_B,
Good day Emily Seabela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713333.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good day Emily Seabela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 713333.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
