TB
Tshepo B

1 reviews | Active since Jun 2014

07 Aug 2016, 19:17

atms

<p>I went to five fnb atm and none is working, firstly I was at protea Glen ext 11 at n fnb atm at shell garage. . . The atm was not working I had to use nedbank. I was at kagiso, I went to the at shell garage, it was not working, went the one at BP garage, it was not working, I went to the complex in chamdor it was also not working. I had to use Standardbank... Bare in mind the cost of petrol to find a working fnb atm. All the cost that I will incur cos of your inconvenience, I need them to be waived. </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Aug 2016, 07:20
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 986806

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one