nN
ndlwengu N

1 reviews | Active since Sept 2016

26 Oct 2017, 00:25

Atm went out of order after I withdrew money but it didn’t give me the money

It’s more than 10 days that I have been waiting for Fnb to return my 3000. As for my banker I am so disappointed in her. For her to tell me TAT is 5-30 days is just unacceptable. I am fed up with Fnb you know I think Nedbank will appreciate my service much better .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2017, 10:03
Official

Hello Noxolo-mamkhize-dlwengu,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)