CM
Calvin M
1 reviews | Active since Dec 2015
01 Dec 2015, 11:33
Atm took money but didn't deposit
On sunday the 29th November 2015 i went to fnb atm to deposit money but the atm frooze and gave me a slip saying deposit unsuccessful but didn't return my money, i went to the bank on monday to enquire which the branch manager assured me that money will be deposited the same day. But even today I'm still waiting. I went back to the branch on Tuesday and spoke to lady by the name of Tumi she was so rude.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Dec 2015, 08:25Hello khali_Manugu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825230 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825230 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Dec 2015, 08:25
Official
Hello khali_Manugu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825230 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 825230 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)