MH
Muhammad H

1 reviews | Active since Sept 2017

07 Sept 2017, 14:35

Atm swallowed my cash

I deposited a large amount through am fnb atm today earlier this morning and it was all swallowed. I waited till the bank opened and they tried to resolve it by giving me a case number However I am leaving for overseas tomorrow and urgently require this cash in my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Sept 2017, 16:05
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)