ATM swallowed my card

on the 27/06/15 i went to withdraw money from one of the outside FNB ATMs at a branch in Alberton, i placed my card inside the ATM then punched in the pin number, instead of the ATM giving me the option to select the amount, it gave me an option to key in my cellphone number. i cancelled the whole thing, my card came out & then i tried again, this time the ATM gave me an option \withdraw from FNB bank"this time when i tried to cancel"