ATM swallowed deposit said it was unsuccessful, funds not returned, consultants confused and rude

<p>I did a deposit at the atm at OR Tambo Airport last night. The ATM said deposit unsuccessful, but did not return the money. The guards told me i had to return next day. The first consultant i spoke to on the phone from premier banking told me to get over myself literally and that system issues like this happen all the time and i should accept it and move on.</p> <p> </p> <p>The second consultant told me they was nothing they could do to help. The third one this morning gave me an incorrect form to fill, the fourth one gave me branch contacts which do not work. </p>