RT
Riana T
1 reviews | Active since Jul 2019
09 Jul 2019, 10:29
ATM swallowed cash
My sister made a deposit into my account at one of your ATM's in Vryburg on Wednesday the 3rd of July. The machine went dead and then gave her a slip stating that the deposit was unsuccessful. She was told to keep the slip and fill out a claim form and that the money would be in my account on the 8th of July, it's the 9th and still nothing.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
09 Jul 2019, 12:18Good day Riana Titus,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We tried contacting you on the number provided, to no avail.
Kindly request that your sister follow up with the branch where she logged the enquiry. The branch should be able to provide
her with an update.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We tried contacting you on the number provided, to no avail.
Kindly request that your sister follow up with the branch where she logged the enquiry. The branch should be able to provide
her with an update.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Jul 2019, 12:18
Official
Good day Riana Titus,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We tried contacting you on the number provided, to no avail.
Kindly request that your sister follow up with the branch where she logged the enquiry. The branch should be able to provide
her with an update.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We tried contacting you on the number provided, to no avail.
Kindly request that your sister follow up with the branch where she logged the enquiry. The branch should be able to provide
her with an update.
Regards,
Hello Peter Complaints Team
***