SJ
Stefanus J

1 reviews | Active since Dec 2015

10 Dec 2015, 13:18

ATM stop working while depositing cash.

I deposit cash at ATM in Louis Trichardt. After the ATM took the cash it say deposit unsuccessful but kept the cash. No receipt because the ATM is out of paper. At the FNB branch they service is poor and manager is not at the branch!! After a ask for the managers number, a phone her. She explain that there is nothing she can do and I have to wait for head office to sort it out.As from today it is the 3RD day my chickens is without food and the just don't care!! I wonder if I can deposit my dead chickens there!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Dec 2015, 15:52
Official
Hello stefjacobs,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 830894
.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)