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Daniel B
1 reviews | Active since Oct 2021
03 Oct 2021, 12:05
ATM *****s money, FNB helpline totally unhelpful
I tried to make a cash deposit at an FNB atm. The machine stole all my money, and spat out a slip telling me that it was unable to complete the transaction. I phoned the FNB helpline, and after waiting a long time, a man simply fed me slogans and prepared statements for 20 minutes. I will return to the bank, and intend to get this sorted out, but the "helpline" was anything but. Terrible service, after my money was ******.
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Daniel B's updateReviewer Update
05 Oct 2021, 09:53I was contacted by helpful people at FNB, who solved the matter very quickly. I would like to thank them for their friendly and speedy assistance. It's great to know that there ARE good, helpful people like that.
It's just a pity that the person on the "helpline" wasn't one of these helpful people.
It's just a pity that the person on the "helpline" wasn't one of these helpful people.
DB
Daniel B's update05 Oct 2021, 09:53
Reviewer Update
I was contacted by helpful people at FNB, who solved the matter very quickly. I would like to thank them for their friendly and speedy assistance. It's great to know that there ARE good, helpful people like that.
It's just a pity that the person on the "helpline" wasn't one of these helpful people.
It's just a pity that the person on the "helpline" wasn't one of these helpful people.