1 reviews | Active since Feb 2016
ATM services Pathetic services with no backup
<p>How can money that was being transferred via ATM self services not be recorded and what if there was an error which resulted to returned money which was short, attemped to transfer R6000, transaction was unsuccessful, money was returned but shot of R2600. The bank failed to help, the manager didn't even want to get involved, the bank staff said I should open the case with SAPS, against who???!!!! I need someone to look into the case immediately and revert back, 2600 is easy to pick up on transactions of the day as surplus unless you cant balance your books properly. I'm giving FNB 7 days to look into tjis matter and return my money or this case will be escallated to the ombudsmen. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
I'm very disappointed with the way you're handling this complain.
I need my money before the end of the week or I'm taking this matter to bank ombudsmen.
I'm very disappointed with the way you're handling this complain.
I need my money before the end of the week or I'm taking this matter to bank ombudsmen.
