ATM Se

I went to deposit R1500 into an account I have with FNB on Saturday via their ATM. The money has not reflected as yet and today on Tuesday (a whole 3 days later). the FNB website stipulates that it takes 24 hours for a deposit to reflect.. I attempted to call ,their ***** 24 hour ***** hotline as the website stipulates on Saturday only to get a voice recorder to tell me that their operating hours are from 8 AM to 4PM. I called again on Monday and ,because of high call volumes , my call was dropped. At this point in time I am going to have to take off work to go to FNB to sort this out which I find very unfair and frustrating.

FNB motto is "how can we help you"... perhaps provide a descent service and update the website for all the inaccurate information advertised. Why should I have to waste time and money and take time off work for FNBs ****py service.

After this incident I plan to leave FNB to go to another more reputable bank who provides a proper service and I hope this will aid in other peoples decision to avoid opening an account or making use of this bank all together.