TS
TABISA S
1 reviews | Active since Sept 2015
23 Sept 2015, 12:07
ATM ****/*****
ON THE 20TH SEPTEMBER 14:25(TIME) IN KING WILLIAMS TOWN,I WAS IN A ATM DRAWING SOME CASH,I DID INSTERT MY CARD THEN PUNCH MY PIN,THE MONEY DID NOT POP UP EVEN MY CARD,I WAITED AND WAITED THEN AFTER A MOMENT I CLICKED THE LOST/****** BUTTON THEN PUNCH MY ID NUMBER TO CANCEL THE CARD THEN I LEFT WITHOUT MY CARD.THE NEXT MORNING I RECEIVED AN SMS SAYING A R350.00 WAS WITHDRAWN ON MY ACCOUNT,BARE IN MIND THAT WAS MY LAST CENT ON MY ACCOUNT AS I AM BEING PAID ON THE 15TH OF EVERY MONTH...I AM SO HURT AND DOWN BY THIS **** THING, I HOPE FNB WILL MAKE A DRASTIC DECISIONS TO PROTECT US FROM THESE ********..I AM A LONG TIME ACCOUNT HOLDER OF FNB,I WANT MY MONEY ON MY ACCOUNT AS SOON AS POSSIBLE.
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Replies (1)FNB (First National Bank)'s replyOfficial
23 Sept 2015, 13:53Hello LUNI.COM,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765554.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765554.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Sept 2015, 13:53
Official
Hello LUNI.COM,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765554.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 765554.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
