hK
hildegard K
1 reviews | Active since Jul 2011
31 Oct 2015, 12:43
ATM' s Broken and in short supply
On Thursday I went to Eden on the Bay to use there ATM as we don't have a FNB machine at Seaside Village, The machine had a paper stuck over it for the umpteenth time, THIS MACHINE EAT YOUR CARD. Then i drove all the way to West Coast Centre, that screen was unreadable. Now I ask you people for the umpteenth time, what are you going to do about this shortage of ATM's of Fnb, in our area???? I complained about 10 days ago, a woman contacted me, saying she will come back to me....no feedback ,yet???
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
02 Nov 2015, 08:23Hello hillyboo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Nov 2015, 08:23
Official
Hello hillyboo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
