ATM reboot while during a transaction

Good day,<br> <br> I am very unpleasant with the procedures followed at FNB. On Friday 24/07/2015 I went to JB mall to make an ATM deposit and all of a sudden the atm restarted and the transaction was not confirmed, and the deposit slip was not provided but the money went through. I called the call centre who then sent me to the branch, I spoke to a consultant at the branch who then advised me that they are not incharge of the ATM's they need to wait for the ATM people to come and maybe pick up my misallocated funds. My frustration is that the payment is due and as a person now I need to wait for the ATM people who I don't know who they are or where they come from to allocate my funds. I made the payment at an FNB atm and not with some people I don't know.<br> <br> I need someone from FNB to look at this as I cant seat and patiently wait to be contacted while my payment is going on arrears with the company I was making a deposit for.<br> <br> This is a matter of urgency!!!<br> <br> Annoyed