1 reviews | Active since Jan 2018
ATM not working
Tried to change my log in details for internet banking but it didn't recognise my details. Then I tried to use the ATM to check my bank balance but it then gave me a D055 error. So I'm not sure what's going on and whether the fnb system is down.
Good day Anna,
Thank you for taking my call earlier.
As per our telephonic conversation, you have mentioned that you have used a different atm to check the balance on your account. Regarding changing your online banking user name and password, please try changing it on a pc.
If you are experiencing any problems please do not hesitate to contact FNB's help desk on *** option 1 for assistance or their Online banking support desk on *** option 1.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Anna,
Thank you for taking my call earlier.
As per our telephonic conversation, you have mentioned that you have used a different atm to check the balance on your account. Regarding changing your online banking user name and password, please try changing it on a pc.
If you are experiencing any problems please do not hesitate to contact FNB's help desk on *** option 1 for assistance or their Online banking support desk on *** option 1.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)