tK
trudie K
1 reviews | Active since Apr 2015
22 Apr 2015, 12:31
atm not working
Consistently out of order and no one to fix it. Technitions not trained. They revamped the bank over easter weekend and we as business owners lost a lot of money because people couldn't draw money and we could not bank and they broke into my shop and style R63000. The people knew the businesses couldn't bank. POOR SERVICE
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Apr 2015, 13:37Hello Carencrozier,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 671386.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 671386.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
FNB (First National Bank)'s reply22 Apr 2015, 13:37
Official
Hello Carencrozier,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 671386.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 671386.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One