VR
Ver R

1 reviews | Active since Mar 2009

04 May 2016, 06:19

ATM issues discontinued notes - Client left stranded

After receiving more than R1000 "old" R200 notes which I withdrew at the FNB ATM at Monte Casino, I was informed by several merchants that they cannot accept these notes anymore. You complete the rest of this story......any horrific ending will do.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2016, 13:11
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 916835.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)