GC
Gert C
1 reviews | Active since Dec 2015
19 Nov 2018, 08:38
ATM gave short cash
On the 2nd of November 2018, I withdrew R4000 from my FNB accounts R2000 from my cheque account and R2000 from my savings account at a FNB ATM in kemptonpark.
Only later in the day did I realise that the atm gave me R100 short. On the 5th of November 2018 I reported this to FNB Ref ********** .
To date not response has been received. Premier banking is useless as always. Having followed up 4 times now and no joy or assistance.
Please sort this out before 10am today
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FNB (First National Bank)'s replyOfficial
19 Nov 2018, 09:35Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply19 Nov 2018, 09:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)