1 reviews | Active since Sept 2017
ATM FRUAD
Yesterday while at the ATM I placed my card into the machine and it asked for my id number than the pin , yet the system didn't proceed to the normal page where I'd choose the amount and from there I knew that ***** had been committed on my account I'd like to be compensated by FNB based there system was able to be hacked and this is very alarming that FNB has debugging issues with there software patches for such attacks to take place , how are people able to enter my account and move money from my savings account and withdraw ? There system didn't even pick up any issues and I did fill the form at the bank but it will take years for such issues to be resolved , changing banks seem to be the right move really can't trust a bank that's easily hacked.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
