NM
Nonkqubela M

1 reviews | Active since Feb 2015

17 Jul 2019, 15:39

Atm ********** transactions

I am still not happy that FNB has not refunded back my R6000 that was de*****ed to me when the atm retained my card. FNB says they will not refund it back because i reported the incident later of which i did not. The time i was reporting the incident, money was being drawn from my account. FNB please can you refund the rest of the money back.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 16:17
Official
 Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF 

Regards 

 Hello Peter Complaints Team 

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