ATM *****

Last week I went to the FNB ATM at (Honeydew Ridge Spar)to withdraw cash. As I got to the machine a guy came and said he left his phone there so he took it.<br> The machine was not working nicely so I tried to cancel the transaction but my card was stuck. the next thing I got a sms to say R1000 was withdrawn at the Sasol Mozart (which is a few hundred metres away) I was devastated because my card was still stuck. At this point I called my sister and she managed to stop/cancel my card. I got home and called FNB and they sent me documentation which I filled out and sent back. I followed up with them and then they said they will not pay me back because I seem to be in blame. I find this ridiculous and I was basically ****** of R1000, furthermore now I must R80 for a temp card why must I pay this? this was not my fault at all. I am always careful. then on another note FNB always debits me without my knowledge! I always check my statements and always notice a debit and I manage to cancel the debit. this always happens. FNB supposed to be amazing and safe but clearly it is not. please sort this out and return the R1000.00